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Work at Embrace

We’re a top-rated employer with a passion for culture and a focus on customer satisfaction. Check out our open positions.

Benefits that will make your tail wag

Offering a unique and competitive set of benefits is one of many ways that we show our employees we care.

  • Flexible PTO policy

  • Continuing education program

  • Comprehensive health package

  • 401K with employer contributions  

  • Life, long-term, & short-term disability

  • Annual bonus program

  • Frequent events & activities

  • Pet insurance discount & reimbursement up to $100/month

  • Work-from-home opportunities

  • Wellness reimbursement program

Current Openings at Embrace:

We're always on the look out for great additions to the team! Click below to see our current openings.

African-American woman hugging and kissing pitbull dog

A culture of going the extra mile

Embrace’s core values are at the heart of everything we do. From frequent sweepstakes to keep pet parents engaged (and offer a chance to win fun prizes!) to our internal spot bonus program that gives back to Embracers who go above and beyond, we’re always looking for ways to show our appreciation. After all, culture is about the people!

Embrace is proud to be an award-winning employer

TopWorkplaces2024
North Coast 99 2023 Winner Icon
Great Place to Work Certified Award Icon
Embrace Pet Insurance Award for Top Workplaces 2024

10-time Winner

Top Workplaces Culture Awards

Leadership

2022-2024

Compensation & Benefits

2022-2024

Purpose & Values

2022-2024

Innovation

2022-2024

Work-life Flexibility

2022-2024

Financial Services

2022-2023

Professional Development

2022-2023

Employee Appreciation

2022-2023

Employee Well-being

2022-2023

Embracing Health, Happiness, and Work-Life Balance

We prioritize our employees’ well-being by offering a range of flexible options and engaging activities. Join team-building events, enjoy healthy meals, and connect through fun, optional activities. Plus, both hybrid and remote work options are available.

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Virtual and in-person team activities

Lunch Icon

Subsidized healthy office lunch program

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Virtual and in-person happy hours and game nights

About Us - Icons - Celebrations

Holiday celebrations

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Gourmet coffee machine and snacks

Remote Work Logo

Flexibility to work in a hybrid work environment

In my five years here, I've seen members of my team move up in the company in new roles that emphasize their strengths, and I have seen them given a voice to share opinions and ways to improve our department. This company recognizes hard work, and they prioritize their employees. Oh, and I get to play with dogs at work.

Kyle K.Senior Team Lead, Claims Admin
Embrace Pet Insurance female employee holding chihuahua dog

Embrace gives back

We’re based in Cleveland, Ohio and our team loves digging up opportunities to get involved – in our own backyard and on a national scale too. A few ways we give back:

  • Over half a million dollars donated to charity

  • Embrace matches all employee charitable giving

  • Our team members volunteer their time at local non-profits such as Neighborhood Pets (low-cost clinic), the Cleveland Food Bank, and more

How We Give Back

Internationally Service Excellence Award Logo and Customer Care Embracer

We’re proud of our award-winning customer care team

Embrace’s Customer Care Team goes above and beyond for our policyholders and their hard work was rewarded with a 2021 International Service Excellence Award in the Division of a Medium Business by the Customer Service Institute of America.

Our claims team is the cat's meow

Claims adjuster

Attention Registered Veterinary Technicians: If helping pets is your passion but the clinic setting isn’t for you, we have just what you’re looking for. Our claims team processes thousands of claims per week and helps our policyholders get their pets the best care.

Claims admin

Processing claims couldn’t happen without our beloved Claims Admins. This position ensures that claims are set up correctly, that we have what we need to process them, and does the follow-up to get what we need in a timely manner.

Embrace events and activities

While we work hard at Embrace – we like to play hard too. Taking a step back to relax helps us recharge so we can consistently do our best work. Notable Embrace events include:

The Embrace office decorated for the holidays

Holiday decorating

Embrace employees enjoying a delightful afternoon potluck lunch

Company potlucks

A group of Embrace employees dressed up for a Halloween party

Halloween costumes

A group of Embrace Employees volunteering at an event

Volunteering

The holiday parties at Embrace are LIT

Holiday party

A group of Embrace employees enjoying happy hour at the office

Weekly happy hours

David and his big check

Sponsored events

Embrace employees having fun at a team outing

Team outings